All people who live and work at the Home and all people who visit will be treated with respect at all times. We aim to offer skilled care to enable people who live here to achieve their optimum state of health and well-being. We uphold the human and citizenship rights of all who live work and visit here. Individual choice and personal decision-making are the right of all Service Users and will be supported by all the people who work here. The right of independence will be respected and encouraged for all Service Users by the caring activities within the Home. The individual uniqueness of Service Users staff and visitors will be recognised and these people will be treated with dignity and respect at all times. The individual requirement for privacy will be respected at all times and all information relating to individuals will be treated in a confidential manner. We recognise the individual need for personal fulfilment and aim to offer individualised programmes of meaningful activity to satisfy that need of Service Users and staff.